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All the products will be double checked and packed well before we send them out to our valued customers. But unfortunately, if you find your package broken or something missing when you recive your packeage, please see the following carefully:


Here are the reasons may make this happend:


1.Custom Checking. Both the export and import country's custom will open the packge for checking,surely,it is by chance.if lucky, the package will not be checked, if not, the package will be opened and checked.and we can not promise that if the custom will package it well for us or if they will crash the package.


2.The carrier.Sometimes the express company will break the package during the transportation.


We will do our best to avoid this sorrow things happen but this situation exists and out of our control. So every time when you receive the package,you’d better open to check it in the eyes of the carrier,if the products inside broken or something missing,you refuse to sign the bill and request the express company to make a compensation.

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